Features
AI-Powered SMS Triage
Our core feature utilizes advanced AI to instantly read, understand, and categorize incoming tenant maintenance requests via SMS. The system can distinguish between urgent and non-urgent issues, ensuring that critical problems are escalated immediately while routine requests are scheduled accordingly.
Automated Tenant Communication
Keep your tenants in the loop without lifting a finger. Our platform automatically sends confirmations, updates, and follow-ups to tenants, ensuring they are always informed about the status of their requests. This improves tenant satisfaction and reduces inbound calls asking for updates.
Seamless Dispatching
Based on the nature of the request, our system can automatically dispatch the appropriate vendor or maintenance staff. It can integrate with your existing list of contacts to ensure the right person is contacted for the job every time.
Dashboard and Analytics
Gain valuable insights into your maintenance operations with our easy-to-use dashboard. Track request volume, response times, and resolution rates. Use this data to identify trends, optimize your workflow, and make informed decisions.
24/7 Availability
Your tenants' issues don't stick to a 9-to-5 schedule, and neither do we. Our AI-powered system works around the clock to ensure that no request is ever missed, day or night.
Ready to Transform Your Property Management?
Join property managers who have reduced their maintenance workload by 80% and improved tenant satisfaction with REProHQ's AI-powered platform.